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FAQ Category: Renting With Us

22 April 2014

What is required to hire an appliance?

To hire an appliance, you will need to have the following. Photo identification, a credit/debit card, and be able to provide the contact details of your landlord / real-estate agent and a personal reference.
29 December 2019
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What payment options are available?

First payment must be made with a credit/debit card and will be charged on or before the day of delivery. Monthly installments can be made by BPay or Credit / Debit Card.
29 December 2019
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Am I locked into a contract?

No.  You can stop renting at any time. Just fill in the return form, and we will collect the appliances as soon as possible.
29 December 2019
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Is there a minimum period?

No.  You can rent for as short or long period as you like. You can rent for a day, a week or a month or more.  There is however a minimum amount you must pay.
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29 December 2019
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Is there a cancellation fee?

No - There is no cancellation fee. You are never locked into a long-term contract when you rent from us. There is however a minimum charge of $299,  regardless of how short the rental is.
29 December 2019
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Do I have to pay a bond or deposit?

There is no bond required if you provide a valid credit card.
29 December 2019
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How do I end my rental?

You simply click on End my Rental in the main menu and complete the form choosing the preferred date from the calendar. Collection is FREE when you rent longer than 6 months.  

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